We accept most credit cards, paypal, checks/money orders, and western union. Please be aware that when paying with a credit card, your transaction will show as 'pending' regardless if it is approved or declined. If you do have a declined payment, please do not retry multiple times. Each time you click submit, you will have another pending charge on your card. We can NOT cancel these pending charges, only your bank/credit card issuer can remove a pending charge. Please contact us for approval if paying by personal check. All returned payments are subject to a 20% service charge.
Exhausts & Hard Parts:
If you receive an incorrect or defective item due to our error, we will exchange the item as quickly as possible at our expense.
If you choose to return an item because you have "changed your mind" and want to exchange it, you will be responsible for all shipping charges and there may be a restocking charge of up to 20%.
Apparel, Helmets, Boots, Gloves, Etc.:
Please be sure of your size and color when ordering. If we ship you the wrong item because of our error, we will exchange it as quickly as possible at our own expense. If you order the wrong size or color, or change your mind, you will be responsible for all return shipping and a restocking charge.
Complete Inventory Specific Policies:
- Returns and cancellations subject to 20% restock fee.
- No returns without authorization number.
- No return of Leathers, Jackets, Pants, or Boots.
- No returns after 14 days of receipt of item.
- No returns of special ordered items.
- No returns of electrical parts.
- No returns of used parts.
- No returns without original packaging.
- Include copy of invoice and reason for returning item.
- Starcycle USA will only pay shipping for returns due to a Starcycle error.
Star Cycle USA is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to email@example.com with 'unsubscribe' as the subject line.
Star Cycle USA does not sell, trade or rent your personal information to others.